Legal & Policy
Privacy Policy
This Privacy Policy governs the manner in which Cloudfonica collects, maintains, and processes data collected from users of our bandwidth optimization services, websites, and platforms.
Confidentiality Commitments
Cloudfonica and you agree that each party will:
- Protect the other party’s confidential information with the same standard of care it uses to protect its own confidential information.
- Protect the other party’s confidential information from unauthorized access, unauthorized use, or unauthorized disclosure. You will promptly notify Cloudfonica of any unauthorized use of, or access to, the Services of which you become aware.
Third-Party Disclosure Restrictions
Cloudfonica agrees not to disclose your information to a third party unless otherwise agreed in writing by you or reasonably necessary to:
- Satisfy any applicable law, regulation, legal process, or enforceable governmental request.
- Enforce the Terms, including investigation of potential violations hereof.
- Detect, prevent, or otherwise address fraud, security, or technical issues (including, without limitation, the filtering of spam robocalls).
- Protect against imminent harm to the rights, property, or safety of Cloudfonica, its users, or the public as required or permitted by law.
Technical Processing & Data Transmission
You understand that the technical processing and transmission of Cloudfonica services, including your telemetry data, may involve:
- Transmissions over various public and private telecommunications networks.
- Changes to conform and adapt to technical requirements of connecting networks, devices, or carrier services.
Pending Legal Review Items
The following modern compliance sections are flagged for client legal review and approval prior to production release:
- Specific GDPR/CCPA data subject access, rectification, and erasure request procedures.
- Cookie disclosure specifying functional presentation preferences (`cf_skin`).
- Defined maximum data retention periods for Call Detail Records (CDRs).